Support: Hauppauge Capture

The Hauppauge Capture application: Record, trim and upload your game play

  • Record and stream your game play with in-game chat with our microphone mixing feature
  • Simple and fast trim editor
  • Built-in YouTube upload
  • StreamEez for easy streaming with Twitch and YouTube
  • Logo inserter (HD PVR 2 and Colossus 2 only)

See Hauppauge Capture in action!

Hauppauge Capture Features

  • Record in HD from HDMI, component video or composite video sources
  • Stream with Twitch and YouTube with the built-in StreamEez support for all Hauppauge recorders including the Rocket and HD PVR 60
  • Multi-track audio recording. To turn on multi-track recording, click:
    Advanced -> Audio encoder and select Use Multiple Audio tracks. Click OK and then close and reopen Hauppauge Capture.
    Each of your audio sources will now be on a separate track, and can be edited in Sony Vegas. To check out the multi-track audio, we suggest you open your recording in the VLC media player and click on Audio -> Audio track and you can listen to track 1 (game), track 2 (microphone) or track 3 (PC audio).
  • Skipback: Skipback allows you to record in the past, with a setting for 1 to 1000 minutes
  • Hauppauge Capture now has three recording formats: M2TS, MP4 and TS
  • New function in Advanced: EDID option "HDMI Passthrough". This allows you to limit the resolution of your console to that supported by your TV, rather than the resolution supported by the HD PVR 2. This fixes problems with 720p TV's where you would not see the game console on the TV set but a good image in Hauppauge Capture.
  • New feature: Record hotkey. Alt + space bar starts and stops recording
  • F6 now launches the Webcam property page: adjust your webcam's image from the main Capture tab to see your adjustments in real time
  • Updates to StreamEez, with improved preview
  • Bug fixed with some webcams where there would be no video after enabling Facecam
  • Adds microphone recording to Colossus
  • Improved MP4 Export function
  • Fixes an issue where the mute state could get swapped after closing the application
  • Supports USB Microphones on HD PVR Rocket for recording (but not yet for streaming)
  • Added Microphone delay page to Advanced Settings for Rocket
  • Improved microphone delay slider, now supports +- 500 ms
  • Fixed upload to YouTube and YouTube live steaming log-in problems
  • Option to enable/disable 5.1 audio via HDMI is back

Hauppauge Capture Download

Are you getting a message 'No Device Found' or 'Hauppauge Capture was unable to access your device'?

You might be getting snagged by a Windows Privacy setting. To enable Windows access to the HD PVR device, in Windows 11 or 10 go to
'Start' and then 'Settings'. In the left column, click on 'Privacy and security'. Then go down to 'App permissions' and find 'Camera'. Set 'Camera access' to 'On'. Then close the Settings menu and reopen Hauppauge Capture.

Hauppauge Capture

To install:

  • Plug the Hauppauge recorder into your PC
  • Click the download button and save Hauppauge Capture to your PC (do not select 'Run')
  • Once Hauppauge Capture is downloaded, run the Hauppauge Capture installation
  • If you see the message "Windows Protected Your PC, Windows Smartscreen prevented an unrecognized app ...", click 'More info' and 'Run anyway'. Windows Smartscreen is a new 'feature' in Windows 10 to prevent new updates from being installed automatically.
  • After installation, you will be asked to reboot your PC. Please reboot.
  • While rebooting your PC, if you have an HD PVR 2 or HD PVR Pro 60, remove the USB or power plug from the back of the device for a few seconds and then plug it back in. This resets the devices.
  • Once your PC is rebooted, you will see the Hauppauge Capture icon on your Windows desktop. Run it. No other setup is needed.

Hauppauge Capture supports the following products:

  • HD PVR Pro 60
  • HD PVR 2 (all models)
  • Colossus 2 and Colossus
  • HD PVR Rocket
  • HD PVR 60
  • HD PVR model 1212
  • USB-Live2
  • ImpactVCB-e and ImpactVCB

Comments, questions on this version? Please e-mail us at:

Hauppauge Capture Compatibility

Hauppauge Capture supports the following models:

  • HD PVR 2 (all models)
  • HD PVR Pro 60
  • HD PVR 60
  • HD PVR Rocket (all models)
  • HD PVR model 1212 and other original HD PVR models
  • Colossus2 and Colossus (all models)
  • USB-Live2 and Impact-VCBe

Streaming with YouTube Live and Streameez

Video setup guide to YouTube Live
Click to play video

Live streaming guide from YouTube

Click here for instructions from YouTube

YouTube Live Quick Setup Guide for StreamEez

Quick Setup Guide for StreamEez

YouTube Live with StreamEez Setup Video

Video setup guide to YouTube Live with StreamEez

Streaming with Facebook Live using Hauppauge Capture's StreamEez

Here are the steps to live stream with Facebook:

  • 01 - Open Hauppauge Capture. Make sure you have live video from your video source (HDMI, component video or composite video)
  • 02 - In Hauppauge Capture, go to the 'StreamEez' tab. Click ‘Start Device’ to get StreamEez running.
  • 03 - Under ‘Service’, select ‘Facebook’. You will need two things from Facebook: the stream URL and a stream key.
  • 04 - Log into your Facebook account and then go to:
  • 05 - You will be in the Facebook Live producer page. Look in the middle of the page for the ‘Live Stream Setup’
  • 06 - In ‘Live Stream Setup’, copy ‘Server URL’ to Hauppauge Capture ‘Server URL’
  • 07 - Then copy ‘Stream Key’ to Hauppauge Capture ‘Stream key’
  • 08 - In Hauppauge Capture click ‘Start Streaming’
  • 09 - In Facebook Live, click ‘Go Live’.

You will now have a live stream from Hauppauge Capture posted to your Facebook page

Here is a setup video showing how to stream live video with Facebook and Hauppauge Capture

Hauppauge Capture Frequently Asked Questions

Hauppauge Capture System Requirements

Windows 10, 8, 7, Vista

I was wondering how I can record my commentary with game audio?

With the Hauppauge Capture application, you can plug your microphone into the 'mic input' on your PC. Hauppauge Capture will mix your game play audio with microphone audio. With Hauppauge Capture, there are seperate volume adjustments for game play and microphone audio. You can also add PC sound (music or Skype audio) to mix together PC audio with game audio and your game commentary.

Here is a video which shows how to record game commentary with an Xbox 360

Here is a video which shows how to record game commentary with a PS3

In some cases, in order to have third party chat in your recordings and streams, you might need the Hauppauge Chat cable.

What types of video sources can I record?

Hauppauge Capture supports HDMI, Component, S-Video and composite video sources. Audio can be from HDMI, SPDIF (on Hauppauge recorders with optical audio connectors) or left/right audio.

Does Hauppauge Capture support HDCP?


If you have a video source with HDMI out and the HDMI is protected with HDCP, this video cannot be recorded.

On game consoles, you can turn off HDCP so that your game play can be recorded (you can find instructions to do this with the Xbox One and PS4 on the Hauppauge support page).

With cable or satellite boxes, if your HDMI video is protected with HDCP, you can use Component video. Component video is HD and can always be recorded.

I am getting squeaky audio when I record game commentary with my microphone. How can I fix this?

Sometimes the audio sampling rate of the microphone is not matched to the audio recording. In order to match them up, set the sampling rate of the microphone to 48Khz. Here's how to do this:

  • On your PC, go to the speaker icon on the right side of your desktop's toolbar, right-click the speaker icon and select "Recording devices".
  • Then in the new window that opens, locate your microphone and the right-click it in the list and select the option "Properties". A new window called "Microphone Properties" will open.
  • Go to the "Advanced" tab. There you'll see a section named "Default Format", click the drop down menu and select this from the list: 2 channel, 16 bit, 48000 Hz (DVD Quality). Then click apply, restart your PC and give the recording another try.

Can I record composite video or S-Video?

Yes. In Hauppauge Capture, set the Video Source to Composite or S-Video.

Recordings from composite or S-Video are still made in the H.264 format.

To use S-Video with some Hauppauge recorders, you will need to use the optional Hauppauge AV cable model 6021252 which you purchase on the Hauppauge Webstore.

I'm trying to record from a Nintendo Switch, but I'm getting a 'No HDMI signal detected' message. How can I fix this?

The basic problem is that the Nintendo Switches' HDMI resolution, in 'Atomatic' mode, is not what the HD PVR 2 needs to sync up.

To fix this:

  • In the Switch settings System settings > TV output > TV resolution, change from 'Automatic' to either 720p or 1080p
  • you must connect the power to the docking station before connecting the HDMI lead to the HD PVR 2

I'm not getting audio on my TV monitor, but I have audio in my recordings. How can I fix this?

Some users have reported that they get audio in their recordings, but do not hear audio on their monitor. We find that this is caused by the Hauppauge HD PVR 2 being able to accept AC-3 audio but the monitor is only two channel audio.

In Hauppauge Capture, go to the Advanced Settings -> Audio Encode and click the button which says 'Disable HDMI AC3 support'. This forces your video source to output 2 channel audio which should work with your monitor. Then power cycle all your devices: your game console or video source, your monitor and the HD PVR 2. When you power everything up again, the HD PVR 2 will report that it can only do 2 channel audio and you should now have audio from your monitor.

What kind of webcam can I use to make Facecam videos?

Hauppauge Capture uses any webcam, either HD or standard definition, as long as it has a 'raw' YUV or YUY2 mode. MJPEG and other compressed formats are not used. Your webcam can be 4:3 or 16:9. Popular webcams include the Microsoft Lifecam HD-3000 plus, if you have a laptop, the built-in webcam.

Hauppauge Capture chooses the most suitable video mode supported by your webcam. You can set the size of the video, and the format (4:3 or 16:9) in the Settings menu of Hauppauge Capture.

Can I record video from my old Nintendo, PS2 or Wii?

Yes. Connect the yellow cable from your console (Nintendo, PS2, Wii or any other game console which has a yellow composite video connector) to the Blue connector on the Hauppauge AV cable. Then connect the red and white audio cables from your Wii to the red and white connectors on the Hauppauge AV cable. Then, in Hauppauge Capture, select Composite under Video input and Line In under Audio input.

Here is a video which shows you how to use the HD PVR 2 with an Nintendo 64:

Can I record high definition TV from a Cable TV or Satellite box or DVR?

If your satellite or cable box or DVR has Component Video connections on the back of the receiver (normally Red/Green/Blue or marked YPrPb), then the answer is "yes". By connecting the Component video output from your high definition cable TV or satellite TV set top box to the Component video inputs of the HD PVR 2 or Rocket, you will be able to record the TV programs coming from your set top box to the hard disk. Component video connections are normally the Red/Green/Blue connectors on the back of a set top box. Sometimes they are also called YPrPb or YCrCb connectors

If your cable box only has HDMI, you might need an HDMI to Component video converter. Here is a diagram on how this converter is connected.

What type of recordings can I make with Hauppauge Capture?

Hauppauge Capture supports H.264 recordings in the TS, MP4 and M2TS format. The video quality of MP4 and TS files are the same.

If you are recording from a USB-Live2, recordings are made in an MPEG-2 format.

What type of audio encoding is made in Hauppauge Capture?

If you are using the HD PVR 2 there are three ways of bringing audio into HD PVR 2: through the Line In (RCA) stereo audio jacks on the A/V connector, through the HDMI connector or through the optical audio connector (on HD PVR models with SPDIF support). When bringing audio in through the stereo jacks, audio is recorded as MPEG 1 layer 2 audio. When bringing audio in through the HDMI connector, the audio is also recorded as either AC3 or in MPEG 1 layer 2 format. Only HD PVR 2 models with SPDIF support will record AC3 audio.

If you are using the HD PVR Rocket or HD PVR Pro 60 recordings are always made with MPEG 1 layer 2 audio.

If I record my game play, can I uploaded it to YouTube?

Yes. Recordings made with Hauppauge Capture are either in TS, M2TS or MP4 formats, which can be immediately uploaded to YouTube without conversion. Hauppauge Capture records from HD PVR's in an H.264 form which is used by YouTube. And the Hauppauge Capture Edit tab allows you to trim your videos very quickly without the need to re-encode.

Can I record my webcam while recording and streaming with the HD PVR 2?

Yes for recording, no for streaming. With the latest version of Hauppauge Capture, you can record your videos with a webcam in your recordings. This is called the 'Facecam' feature in Hauppauge Capture. Facecam allows you to specify the location and size of video from your webcam in your recordings.

I'm using a PS3 and I see a black preview screen in Hauppauge Capture. How can I fix this?

This happens if you connected your PS3 using HDMI and now want to use Component video so you can record with HD PVR 2.

To fix, you need to reset the video settings on your PS3. To do this:
- Make sure you have the HDMI cable disconnected on your PS3
- Then push the PS3 power button on the front of the PS3. You should see the light go Red. This means your PS3 is turned off.
- Then hold down the PS3's power button until you hear two beeps (one beep, then about 5 seconds and a second beep).
Your PS3 should now be set to Component video out and you should see video in the preview window in Hauppauge Capture.

How To Record Xbox 360 Game & Party Chat

  • 1. Go to the Xbox Guide Menu
  • 2. Go along to settings.
  • 3. Select Voice.
  • 4. Go down to voice output and select 'Play though both'. This will make the audio play out your TV and through your mic at the same time.

Depending on what game you are on, I highly recommend you turn down game volume as well as sometimes voice chat can't be heard because the game volume is too loud. However I guarantee that there will be a way to turn down your audio setting on whatever game you are on. Make sure you make it loud enough to hear, but quiet enough to make the voice chat clear and easy to hear.

I'm using Component video, but the preview window in Hauppauge Capture has incorrect colours

Most of the time this is caused by either one of the Component video connectors is not connected or you have swapped one of the colours. For example, if the Red connector is not connected correctly, your video picture will look green.

I see a change in brightness every few seconds in Hauppauge Capture and Hauppauge Capture while recording, streaming or playing back my video recordings. But my recordings are fine. What is going on?

If you are running an AMD graphics card in the PC which the HD PVR 2 is connected to, you may experience a slight change in brightness every few seconds while in the preview or edit screens. This is due to an issue with hardware acceleration that we have seen in some AMD drivers. This shift does not affect recordings and typically can be eliminated by either changing drivers for the graphics card or by disabling Hardware acceleration.

Video is jerky or broken up while capturing, yet my recordings are perfect. Why?

This is caused by either a slow processor in your laptop or desktop PC, or the display adapter is having a problem. Make sure your video card meets the minimum requirements. Also try updating to the latest drivers supplied by the manufacturer.
In September 2012, there was a problem with the ATI graphics driver which would cause jerky video or freezing of the video screen. This should be fixed with an update from ATI on their graphics drivers.

I get a black screen in the preview window when using Component video from a cable TV set top box.

Some set top boxes will disable or turn off the component output if the HDMI or DVI output is being used. Check to see how you have your Television connected to your set top box. You might need to disconnect the HDMI connector on your set top box when you want to record TV programs.

Audio pass through does not work

In order for the audio pass through to operate, you need to configure the Audio settings in the Hauppauge Capture application. Click on the Capture tab. In the Audio input section, choose your audio source from the drop down menu ( RCA, HDMI ). Once configured, the HD PVR 2 will retain these settings. Note: the HD PVR 2 must be powered on for the pass through to operate.

My video recordings look pixelated with fast motion. What can I do?

Increasing the recording bitrate will eliminate motion artifacts in your recordings. In Haupauge Capture, in the Capture tab make sure Variable is selected. Than start with Quality set to 11 Mbits/sec. This should give you very good quality. You can continue to increase the Quality up to a maximum of 14 Mbists/sec.

You can experiment with other settings, but in our experience, these are good for uploading to YouTube.

What resolutions and bit rates are supported using the HD PVR 2?

  • Video record resolutions are 1080p30, 720p60, 540p60, 480p60 and a number of downscale variants of these formats.
  • You can record at datarates from 1Mbs to 13.5Mbs. If you choose Variable, the maximum recording datarate is about 1.5 times the selected rate. As an example, if you have Variable selected and set the Quality to 14Mbits/sec, the maximum rate will be about 21 Mbits/sec.

How much disk space will Hauppauge Capture take when recording?

Approximately 2 GB per hour at 5Mb/s setting.
Approximately 4 GB per hour at 9Mb/s setting.
Approximately 6 GB per hour at 13.5 Mb/s setting.

Hauppauge Capture hangs during the installation. What can I do?

Check for the presence of "Constant Guard" from Exfinity. If present, uninstall it, then re-run the installation for Hauppauge Capture. Once installed you can reinstall Constant Guard.

How can I record party chat from the Xbox One?

Here's a tip from an HD PVR 2 user:
"With the Xbox One, to record game commentary I do this: in Kinect settings, use the Kinect mic which forces the party chat to come out of the TV speakers. The Hauppauge game recorder will then pick up the party chat when recording game audio.

In order to record your voice (which won't come through the speakers and be picked up), you need to have a Mic plugged in to your PC and place near your face as you do. Then make sure in Hauppauge Capture you select the mic in the drop down menu and set level.

Then you will get the game chat and the game audio recorded, and you speak to your party via Kinect microphone. Basically, one mic to chat with your party and one mic to record your game commentary."

Hauppauge Capture is not responding to the record button on my Rocket. How can I restart Device Central?

Device Central is a Windows service which monitors the record button on your Hauppauge recorder. Sometimes Device Central will close. If so, you can restart it by going to Windows Explorer and looking in ProgramFiles -> Hauppauge -> DeviceCentral and then running the program HCWDCTrayTool.exe

How can I adjust the colour settings of my recordings

Hauppauge Capture, with most HD PVR recorders, can adjust the colour settings of both the recordings and the passthrough video.

To adjust the colour settings, open Hauppauge Capture and go to the Capture tab. Then click the Advanced button at the bottom and go to Video Proc Amp. Here you will see the colour and briteness settings.

colour settings

Hauppauge Capture Image Gallery

Hauppauge Capture Overview Hauppauge Capture Overview
Capture Capture
Edit Edit
YouTube Upload YouTube Upload
Stream with StreamEez Stream with StreamEez

5.1 Channel Audio Recording when using the HD PVR 2 and Colossus 2

Component video with 5.1 channel audio Component video with 5.1 channel audio
HDMI video with 5.1 channel audio HDMI video with 5.1 channel audio

Twitch setup in Hauppauge Capture

Twitch setup step 1 Twitch setup step 1
Twitch setup step 2 Twitch setup step 2
Twitch setup step 3 Twitch setup step 3
Twitch setup step 4 Twitch setup step 4

Hauppauge Capture Videos

The Hauppauge YouTube channel