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Contact Pre-Sales/Support Form

Please make sure you have attempted the following before you contact support.

  1. Download and install the latest drivers for your product HERE
  2. Update the drivers for your graphics card and sound card from their respective manufacturers websites (a list of the common manufacturers shown below)

    Graphics Cards Sound Cards
    Nvidia (GeForce) www.nvidia.com CreativeLabs (SoundBlaster) www.creativelabs.com
    ATI (Radeon) www.ati.com Realtek (AC'97/HD Audio) www.realtek.com.tw

  3. Download all the latest updates from Microsoft for your operating system HERE
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What application are you using?    WinTV Media Center Other/3rd Party
Problem Details 

(Please include as much detail as you can such as aerial type (rooftop/indoor), error messages given, solutions you have already tried, what CD version is installed etc.)

  
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