PLEASE NOTE : These are the Community Forums (user-to-user), the Hauppauge team try to assist as time allows. Please use the email or telephone support if necessary as their tickets have priority!

+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Join Date
    Dec 2012

    Default Record button not working?

    Do I have a faulty HD PVR2? Pressing the button doesn't seem to do anything. Capturing from within Showbiz seems to work fine. Could it be a driver problem? I updated the box straight to 1.3 when I received it.

    Help would be appreciated. Thank you

  2. #2

    Default Re: Record button not working?

    Hi close the software, press the button ONCE and leave for 20 seconds - it's probably just taking a while to initiate - it all varies depending on your PC usage, memory and speed etc
    If your problem is urgent please CALL support on:

    UK (0)203 405 1717
    US (+1) 631.434.1600
    Germany (+49) 02161 69 488 40
    France +33 (0)1 56 26 51 20
    Italy (+39) 02 8489 3275
    Spain (+34) 93 200 81 07
    Scandinavia (+46) 8 51800885
    Central and Eastern Europ tel: (+48) 22 323-33-30
    New Zealand, Australia & Asia (+65) 62764412

  3. #3
    Join Date
    Dec 2012

    Default Re: Record button not working?

    Thanks for the reply, I managed to fix the problem by reinstalling the software and drivers. Turns out that the Hauppauge Device Central Service/Tray Applet wasn't running in the background. All working perfectly now

    I have another question; I'm currently playing in 1080p and the HD PVR2 records at that resolution but at 30 frames per second. However, I want to record in 720p at 60 fps. Is there any way to do this or will I have to switch my console's output to 720p?

Similar Threads

  1. Replies: 3
    Last Post: 18-06-2013, 07:04 PM
  2. HD PVR 2 Recording Button Not Working? Try This Out!
    By The Loud One in forum HD PVR 2
    Replies: 0
    Last Post: 31-01-2013, 09:32 AM
  3. recording delay when i press the record button
    By dan88891 in forum HD PVR 2
    Replies: 1
    Last Post: 24-10-2012, 05:16 PM
  4. Replies: 1
    Last Post: 12-07-2011, 07:55 AM
  5. How Do I Access Red Button Streams?
    By RobAnt in forum Fixed / FAQ
    Replies: 2
    Last Post: 11-10-2010, 08:30 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts