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  1. 09-07-2012 09:15 AM #1
    juliaathauppage
    juliaathauppage is offline Junior Member (Customer) juliaathauppage is on a distinguished road
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    Default Receiving radio channels ... but not seeing display or sound on TV channels

    Hi,

    I've just bought the Nova T USB stick and have plugged it into a main USB port on my computer and into my roof aerial, before installing 2.4d from the CD and upgrading it to 2.5 from the web.

    However, although I can see a full list of channels, I can only use the radio channels, the TV ones are there but nothing happens at all on any of them.

    Can you help me further - I've attached the log file requested in the notes ?

    Regards,
    Julia
    Attached Files
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  2. 09-07-2012 11:19 AM #2
    Please_enter_a_password
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    Default Re: Receiving radio channels ... but not seeing display or sound on TV channels

    Country?
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  3. 09-07-2012 12:44 PM #3
    Robo_Raver
    Robo_Raver is offline Moderator (UK) Robo_Raver is on a distinguished road
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    Default Re: Receiving radio channels ... but not seeing display or sound on TV channels

    Have you emptied the channel database and scan for channels again ?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html
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  4. 09-07-2012 01:09 PM #4
    juliaathauppage
    juliaathauppage is offline Junior Member (Customer) juliaathauppage is on a distinguished road
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    Default Re: Receiving radio channels ... but not seeing display or sound on TV channels

    Sorry for not mentioning this, as I assumed it showed automatically (I am a new user). I am in the UK London.

    I've just discovered my device is working fine on my netbook PC (even before upgrading to 2.5) but I really need it also on my desktop PC with the large screen.

    Can you help me further ?

    Regards,
    Julia
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