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  1. 17-05-2012 09:13 PM #1
    jpes2
    jpes2 is offline Junior Member (Customer) jpes2 is on a distinguished road
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    Default Poor signal - any assistance would be much appreciated

    All,

    I have recently purchased a WinTV Duet Dual DVB-T Receiver and am having problem with signal quality (even though I have switched to the diversity mode).

    I am based in the UK, in a part of Leeds with generally good reception, and have recently had a high gain 'digital' ariel installed. My television gets excellent reception on all channels. However, I am having problems with the signal on the stick. I attach the output logs for 690000 KHz which is my strongest multiplex. The signal seems to always decay in this sort of pattern with quality falling rapidly over time since initialisation.

    I have two old fixed gain boosters but trying them either on their own or in combination does not lead to an improvement of signal quality. Any suggestion would be greatly appreciately.

    Best wishes,

    Jon

    -----------------------
    ScanChannelsBDA starting
    Tue May 15 20:15:53 2012

    Build - v2.8.1.0
    Checking for new BDA DVB-T Cards
    Tuner - Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{71 985f48-1ca1-11d3-9cc8-00c04f7971e0}
    Finding Demod and Capture filters
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd 0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    SUCCESS
    Checking for Capture filter
    Finished Finding Demod and Capture filters
    Capture - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd 0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Finished Checking for new BDA DVB-T Cards
    Found BDA device: Hauppa$uge WinTV MOD7700 DVB-T Tuner (Dev1 Path0)

    # locking 690000, 8
    # signal locked = Y present = Y strength = -19000 quality = 40
    # Locked = Y Present = Y Strength = -19000 Quality = 60%
    # Locked = Y Present = Y Strength = -19000 Quality = 60%
    # Locked = Y Present = Y Strength = -19000 Quality = 60%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 60%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 20%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 0%
    # Locked = Y Present = Y Strength = -19000 Quality = 0%
    # Locked = Y Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
    # Locked = Y Present = Y Strength = -19000 Quality = 40%
    # Locked = Y Present = Y Strength = -19000 Quality = 0%
    # Locked = N Present = Y Strength = -19000 Quality = 0%
    # Locked = Y Present = Y Strength = -19000 Quality = 10%
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  2. 17-05-2012 09:42 PM #2
    Mr X's Avatar
    Mr X
    Mr X is offline Moderator (UK) Mr X is on a distinguished road
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    Default Re: Poor signal - any assistance would be much appreciated

    can you try it in dual tuner mode and do a scan on each tuner seperately?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online
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  3. 21-05-2012 08:40 PM #3
    jpes2
    jpes2 is offline Junior Member (Customer) jpes2 is on a distinguished road
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    Default Re: Poor signal - any assistance would be much appreciated

    Please find enclosed output for the two tuners separately on 690000KHz. I also did full scans across all frequencies for both tuners separately and had zero quality at every frequency - I have not enclosed below due to the length of the text.

    TUNER 1:

    ScanChannelsBDA starting
    Mon May 21 20:21:51 2012

    Build - v2.8.1.0
    Checking for new BDA DVB-T Cards
    Tuner - Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}
    Finding Demod and Capture filters
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    SUCCESS
    Checking for Capture filter
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path1)
    Finished Finding Demod and Capture filters
    Capture - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Tuner - Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\hauppauge wintv mod7700 dvb-t tuner (dev1 path1)
    Finding Demod and Capture filters
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path1)
    SUCCESS
    Checking for Capture filter
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Finished Finding Demod and Capture filters
    Capture - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path1)
    Finished Checking for new BDA DVB-T Cards
    2 BDA devices found.
    using Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path0)

    # locking 690000, 8
    # signal locked = Y present = Y strength = -15000 quality = 100
    # Locked = Y Present = Y Strength = -15000 Quality = 100%
    # Locked = Y Present = Y Strength = -15000 Quality = 100%
    # Locked = N Present = Y Strength = -15000 Quality = 100%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 100%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 60%
    # Locked = Y Present = Y Strength = -15000 Quality = 40%
    # Locked = Y Present = Y Strength = -15000 Quality = 40%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 20%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 40%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 40%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = Y Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%

    TUNER 2:

    -----------------------
    ScanChannelsBDA starting
    Mon May 21 20:55:47 2012

    Build - v2.8.1.0
    Checking for new BDA DVB-T Cards
    Tuner - Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}
    Finding Demod and Capture filters
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    SUCCESS
    Checking for Capture filter
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path1)
    Finished Finding Demod and Capture filters
    Capture - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Tuner - Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\hauppauge wintv mod7700 dvb-t tuner (dev1 path1)
    Finding Demod and Capture filters
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path1)
    SUCCESS
    Checking for Capture filter
    Trying - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path0)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path0)
    Finished Finding Demod and Capture filters
    Capture - Hauppauge WinTV MOD7700 DVB-T Capture (Dev1 Path1)
    @devicenp:\\?\usb#vid_2040&pid_5200#4034725298#{fd0a5af4-b41d-11d2-9c95-00c04f7971e0}\hauppauge wintv mod7700 dvb-t capture (dev1 path1)
    Finished Checking for new BDA DVB-T Cards
    2 BDA devices found.
    using Hauppauge WinTV MOD7700 DVB-T Tuner (Dev1 Path1)

    # locking 690000, 8
    # signal locked = Y present = Y strength = -15500 quality = 100
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 40%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 40%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 0%
    # Locked = Y Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 10%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
    # Locked = N Present = Y Strength = -15000 Quality = 0%
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  4. 24-06-2012 02:42 PM #4
    momo
    momo is offline Member (Customer) momo is on a distinguished road
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    Sep 2006
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    France
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    92

    Default Re: Poor signal - any assistance would be much appreciated

    Y think you should decrease your signal strength. Should be between 0 and -10000 for an acceptable, but never good result.
    France, W7-64, Core-i3-530 (L) 2,93 GHz, 4GO RAM, Radeon HD4350 512Mo, HVR 4400 (121019) + HVR 900H (111019) + Nova-Duet (52009)
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