PLEASE NOTE : These are the Community Forums (user-to-user), the Hauppauge team try to assist as time allows. Please use the email or telephone support if necessary as their tickets have priority!


+ Reply to Thread
Results 1 to 4 of 4
  1. #1
    Join Date
    May 2012
    Posts
    2

    Default Colossus card/Showbiz issue

    When using these to record xbox gameplay I often record 15-20 minute videos. Once I'm done I go to where my videos are saved (to name them) and I see most of them only say a length of around 1 minute. When I play one in Windows Media Player it goes up to what it says the length is and then keeps playing. However, the seek bar is at the end and I cannot pick a certain spot to view past that time. I tested uploading a video to youtube that had this issue and it only played the 1 minute of the video but it uploaded the entire 1 GB file. I'm sure there's just a setting somewhere I have to change, but any help on this matter would be greatly appreciated. Thank you.

  2. #2
    Join Date
    May 2012
    Posts
    2

    Default Re: Colossus card/Showbiz issue

    So could I just use different software that would be compatible with the hardware?

  3. #3
    Join Date
    Jun 2004
    Location
    UK
    Posts
    756

    Default Re: Colossus card/Showbiz issue

    Have you tried posting your issue on the Arcsoft Forums as this is really a Arcsoft issue ?:

    http://www.arcsoft.com/forum/forum_t...itle=showbiz-5
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

  4. #4
    Join Date
    Aug 2012
    Posts
    4

    Default Re: Colossus card/Showbiz issue

    bump... I'm having the same issue.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts