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  1. #1
    Join Date
    Aug 2011
    Posts
    16

    Default WinTV CD 2.5 not Extending

    Hello-

    I have a Collossus in my WIndows 7 x64 system. I installed the 2.5 CD (not 2.5b, as that link is broken at the moment and I cannot get it). I had previously run on 2.4d just fine. I had uninstalled and deleted everything. Via the desktop app, everything appears to be working. I enabled the streaming service and tested settings... all good. When I try to stream though, it doesnt work. I can log onto the server, I can see the channel list. When I select a channel though, nothing happens. I get the spinner of death. This happens on my home network and outside of my network. It happens with the web interface, on my iPhone, and on my iPad. I havent a clue how to troubleshoot this, but I am attaching all the logs I have after attempting to connect to the stream.

    I'd love to be able to use this device... help!
    Attached Files

  2. #2
    Join Date
    Aug 2007
    Posts
    3,508

    Default Re: WinTV CD 2.5 not Extending

    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

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    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

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  3. #3
    Join Date
    Aug 2011
    Posts
    16

    Default Re: WinTV CD 2.5 not Extending

    No dice. On both 2.5 b and 2.5c it appears that the transcoded stream has o concept of time... It just rips through the frames as fast as it can. I did a recording with WinTV and attempted to play that. I noticed in the web interface that it said the duration of the recording was 00:00. I even tried playing that recording in VLC and it failed there too.

  4. #4
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: WinTV CD 2.5 not Extending

    I checked my Colossus with Extend today and streamed fine for me.

    You'll probably need to supply a recording you've made with your device, so we can try playing it via Extend here.

  5. #5
    Join Date
    Aug 2011
    Posts
    16

    Default Re: WinTV CD 2.5 not Extending

    Here is a recording I just made, and I am attaching the logs that were created when I made it.

    http://dl.dropbox.com/u/14198115/WANE_20120419_0835.ts
    Attached Files

  6. #6
    Join Date
    Aug 2007
    Posts
    3,508

    Default Re: WinTV CD 2.5 not Extending

    What source/video standard is it from? Did you choose PAL or NTSC during the setup wizard initially?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  7. #7
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: WinTV CD 2.5 not Extending

    Quote Originally Posted by jcmeyer5 View Post
    No dice. On both 2.5 b and 2.5c it appears that the transcoded stream has o concept of time... It just rips through the frames as fast as it can. I did a recording with WinTV and attempted to play that. I noticed in the web interface that it said the duration of the recording was 00:00. I even tried playing that recording in VLC and it failed there too.
    Looking at the recording I dont think Extend is your problem. The recording plays back super fast forward in Windows Media Player as well. It looks like the output from Colossus has a broken timeline. It'll be some Colossus or driver bug. I've emailed the link to your sample file to the support guys.

  8. #8
    Join Date
    Aug 2011
    Posts
    16

    Default Re: WinTV CD 2.5 not Extending

    It didnt work in VLC either.

    As far as format, I am recording from a cable box. I thought I set it up as NTSC... how do I check that?

  9. #9
    Join Date
    Aug 2011
    Posts
    16

    Default Re: WinTV CD 2.5 not Extending

    Has there been any progress on this issue? I still do not have the ability to stream.

  10. #10
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: WinTV CD 2.5 not Extending

    Sorry no, I didn't hear anything back.

    I'm not a support guy though, so I cant own this issue for you, and provide updates. If I were you, I'd call the support number, tell them your Colossus recordings play super fast and supply them a sample recording. They'll be able to coordinate with the driver guy. You'll also be able to ring and ask them for updates etc.

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