PLEASE NOTE : These are the Community Forums (user-to-user), the Hauppauge team try to assist as time allows. Please use the email or telephone support if necessary as their tickets have priority!


+ Reply to Thread
Results 1 to 8 of 8
  1. #1
    Join Date
    Apr 2012
    Posts
    4

    Post Help please my Wintv v7.0.27061.1 Crashes :(

    Can anyone please help me, of give me the name of an alternative software I can use.

    When I startup Wintv v7.0.27061.1 Its normal, untill it says: Buffering

    Error: Capture Plugin for PCI Devices
    It comes with the 2 files you can download here and here

    I cant remember of I think I have changed, it just stoped working, broken?

    I dont even use it to watch TV, I only use it to record through the Tulip audio/video connection.
    I really hope someone can help me today or give me the name of alternative software I can use to record. Software have been reinstalled and removed from regedit, nothing worked...

    If there is any info you need, just let me know, thanks!!

    Sincerly,
    Patrick

  2. #2
    Join Date
    Jun 2004
    Location
    UK
    Posts
    748

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    Have you downloaded and installed the latest WinTV 7 CD from the support site ?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

  3. #3
    Join Date
    Apr 2012
    Posts
    4

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    I have attached the files, in my first post already...
    No Help? ANYONE?

  4. #4
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    v7.0.27061 is pre-historic. Its over 3 years old. You'd have to download and install the current version as a first step.

  5. #5
    Join Date
    Apr 2012
    Posts
    4

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    Quote Originally Posted by TheNewGuy View Post
    v7.0.27061 is pre-historic. Its over 3 years old. You'd have to download and install the current version as a first step.
    Well that is a problem ass well, since the install wont let me continue since I haven't got the origional CD anymore... So thats just great...

  6. #6
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    You can get a replacement CD for €10 including shipping and tax

    http://www.hauppauge.eu/boutique_us/...&code_lg=lg_us
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  7. #7
    Join Date
    Apr 2012
    Posts
    4

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    So... THe support is I have to buy a new CD without knowing this will solve the problem, I get a PCI error so for all I know the PCI card is dead, great support...

  8. #8
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: Help please my Wintv v7.0.27061.1 Crashes :(

    As much as we'd like to, we cant give away copies of the WinTV software, since it costs us money for each install (due to licensed components included with the software).

    You can still download the latest drivers from your device from http://www.hauppauge.co.uk, and it can certainly be used with lots of free TV software out there.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts