The service WinTV Extender cannot be found

[teletom]

Hi, just installed WinTV Extend CD2.5. Unfortunately it is not working, get an error message that basically means that the service cannot be found on the computer:

"Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.

************** Ausnahmetext **************
System.InvalidOperationException: Der Dienst Hauppauge WinTV Extender wurde nicht auf dem Computer . gefunden. ---> System.ComponentModel.Win32Exception: Der angegebene Dienst ist kein installierter Dienst
--- Ende der internen Ausnahmestapelüberwachung ---
bei System.ServiceProcess.ServiceController.GenerateNa mes()
bei System.ServiceProcess.ServiceController.get_Servic eName()
bei System.ServiceProcess.ServiceController.GenerateSt atus()
bei System.ServiceProcess.ServiceController.get_Status ()
bei RestartStreamingService.Form1.timer1_Tick(Object sender, EventArgs e)
bei System.Windows.Forms.Timer.OnTick(EventArgs e)
bei System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Geladene Assemblys **************
mscorlib
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400).
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
----------------------------------------
mscorlib.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400).
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
----------------------------------------
RestartStreamingService
Assembly-Version: 1.0.29025.0.
Win32-Version: 1.0.29025.0.
CodeBase: file:///C:/Program%20Files%20(x86)/WinTV/Extend/RestartStreamingService.exe.
----------------------------------------
System.Windows.Forms
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
System
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5453 (Win7SP1GDR.050727-5400).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
System.Drawing
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5420 (Win7SP1.050727-5400).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
System.ServiceProcess
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5420 (Win7SP1.050727-5400).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll.
----------------------------------------
System.ServiceProcess.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.4927 (NetFXspW7.050727-4900).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.ServiceProcess.resources/2.0.0.0_de_b03f5f7f11d50a3a/System.ServiceProcess.resources.dll.
----------------------------------------
System.Windows.Forms.resources
Assembly-Version: 2.0.0.0.
Win32-Version: 2.0.50727.5420 (Win7SP1.050727-5400).
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------

************** JIT-Debuggen **************
Um das JIT-Debuggen (Just-In-Time) zu aktivieren, muss in der
Konfigurationsdatei der Anwendung oder des Computers
(machine.config) der jitDebugging-Wert im Abschnitt system.windows.forms festgelegt werden.
Die Anwendung muss mit aktiviertem Debuggen kompiliert werden.

Zum Beispiel:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

Wenn das JIT-Debuggen aktiviert ist, werden alle nicht behandelten
Ausnahmen an den JIT-Debugger gesendet, der auf dem
Computer registriert ist, und nicht in diesem Dialogfeld behandelt."

System is W7 x64 , German version, latest servie packs and updates installed, also .NET framework is up top date.

Any idea?

Reagards

Thomas

[teletom]

I now completely deinstalled and reinstalled, same problem

[teletom]

Is there no Hauppauge support in this forum? Hauppauge told me to go the forum and describe the problem here and help will be just around the corner ...

[Mr X]

Can you try and translate this text into english?

System.InvalidOperationException: Der Dienst Hauppauge WinTV Extender wurde nicht auf dem Computer . gefunden. ---> System.ComponentModel.Win32Exception: Der angegebene Dienst ist kein installierter Dienst

Does windows Show the Service WinTVExtender?

Can you explain the exact issue?

Can you also post C:\program files\wintv\wintv7\wintv7.log file?

thanks

[teletom]

Hi again,

> System.InvalidOperationException: Der Dienst Hauppauge WinTV Extender wurde nicht auf dem
> Computer . gefunden. ---> System.ComponentModel.Win32Exception: Der angegebene Dienst
> ist kein installierter Dienst

==> The service Hauppauge WinTV Extender couldn't be found on the computer --> .... The specified service is not an installed service

> Does windows Show the Service WinTVExtender?
==> The only service from Hauppauge in the list is "HauppaugeTVServer"

> Can you explain the exact issue?
==> I try to start WinTV Extend Sever and then the error message pops up (first post)

Can you also post C:\program files\wintv\wintv7\wintv7.log file?
==> Is attached

Thanks and best regards, Tom

[Mr X]

how are you trying to "start the Extend Server"?

try running "cmd" as admin

then run
cd\
cd\Program Files (x86)\WinTV\Extend\
wintvextender INSTALL

does the service get installed?

[teletom]

That did the trick. (Install it through cmd).

So question now is why it wasn't installed automatically? My fault or soemthing to do with the german version again?

[Mr X]

Likely some app (firewall/spyware/virus) prevented that part of the install from happening.