How can i have newer drivers than what is current?

[Grayfox]

My HRV-2200 started to bluescreen and i decided to update the drivers to fix this issue.

So i went to device manager found my TV card and saw the driver version being 7.9.1.29297 while the latest ones are 7.9.1.29186.

I have ran those drivers for a while and never had an issue and i used the CD install and not a beta driver from the beta part of the forum.

I hope my TV did not crap its self i need to watch the F1 and am missing out on Q1.

[Mr X]

7.9.1.29297 is the latest one on the CD downloads. It should be on the web site too - I've asked for this to be corrected. If you have a BSOD from the latest version please zip it and upload it somewhere for us to take a look at.

Thanks

[Grayfox]

They were just random, I since used 7.9.1.29186 which were latest on the drivers tab and i did the HCWclear when installing, but i do have the windows minidumps.

But here is what happened.

Just random web browsing then BAM BOSD with caused by HCW98.SYS on the bluescreen, i know what the driver belonged to as well.

After the reboot their was no device being found not even in device manager.
Had to pull out the card and reinsert 5 times, each causing windows to crash, as soon as i use the 7.9.1.29186 version the issue goes away.

[Mr X]

I've passed the dumps the driver developer for that product, will come back when I have an update.

thanks

[Mr X]

can you set it to Kernal Dump please and send the new dumps?

Control Panel -> System -> Advanced System Properties -> Startup and Recovery Settings. Then set Kernal memory dump

it will then create a file C:\windows\memory.dmp

use WinRAR and it will compress a lot then send it over.

thanks