PLEASE NOTE : These are the Community Forums (user-to-user), the Hauppauge team try to assist as time allows. Please use the email or telephone support if necessary as their tickets have priority!


+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 11
  1. 24-02-2012 10:45 AM #1
    mikepitches
    mikepitches is offline Junior Member (Customer) mikepitches is on a distinguished road
    Join Date
    Feb 2012
    Posts
    5

    Default Fatal Database Error

    Hi all

    Hope someone can help...

    Experiencing problems with my install of WinTV 7, using the WinTV HVR1110 PCI card model with Vista Ultimate (SP2)

    Suggestions tried from Hauppage colleagues today (Friday):

    Uninstall ALL related software
    Turn off PC, remove WinTV card
    Reboot
    Re-Install software, run…

    No good

    Uninstall ALL related software
    Turn off PC, remove WinTV card and swap to spare PCI slot – did so with Bluetooth card
    Reboot
    Re-Install software, run…

    Still have exactly same problem as shown in image.

    In both cases, new software requests original CD to be available – it is and is used.

    Computer is custom-built approx 6years ago. Quad processor, 4GB RAM.

    A support chap seemed to think my ODBC database is corrupt?

    Thanks for any assistance !

    Mike
    Attached Images
    Reply With Quote Reply With Quote  
  2. 24-02-2012 03:09 PM #2
    TheNewGuy
    TheNewGuy is offline Administrator TheNewGuy is on a distinguished road
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: Fatal Database Error

    It does sound like some something has gone wrong with the database, or Window's data access components on your machine, but zip and attach your log.txt and I'll see if it offers any further clues.
    Reply With Quote Reply With Quote  
  3. 24-02-2012 03:16 PM #3
    mikepitches
    mikepitches is offline Junior Member (Customer) mikepitches is on a distinguished road
    Join Date
    Feb 2012
    Posts
    5

    Default Re: Fatal Database Error

    Thanks, not entirely sure where I'd find the log files, but I've attached what I think...?
    Attached Files
    Reply With Quote Reply With Quote  
  4. 24-02-2012 03:39 PM #4
    Mr X's Avatar
    Mr X
    Mr X is offline Moderator (UK) Mr X is on a distinguished road
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: Fatal Database Error

    see my signature on how to get logs
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online
    Reply With Quote Reply With Quote  
  5. 24-02-2012 04:12 PM #5
    mikepitches
    mikepitches is offline Junior Member (Customer) mikepitches is on a distinguished road
    Join Date
    Feb 2012
    Posts
    5

    Default Re: Fatal Database Error

    Hi

    Unable to generate logs for this problem as the WinTV program itself doesn't load. I've tried looking for the logs mentioned, but no success...
    Reply With Quote Reply With Quote  
  6. 24-02-2012 05:20 PM #6
    TheNewGuy
    TheNewGuy is offline Administrator TheNewGuy is on a distinguished road
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: Fatal Database Error

    I would have thought it had made it far enough to generate a log.txt file.

    Either way, I'm suspecting the problem is your Window's database access components are broken. I'm not sure exactly what you'd need to do to fix it though. In XP you could reinstall MDAC (Microsoft Database Access Components), but I'm not sure if you can do this on Vista/Win7.
    Reply With Quote Reply With Quote  
  7. 24-02-2012 05:51 PM #7
    Yisc
    Yisc is offline Senior Member (Customer) Yisc is on a distinguished road
    Send a message via MSN to Yisc
    Join Date
    May 2009
    Location
    Leiden , The Netherlands
    Posts
    125

    Default Re: Fatal Database Error

    Windows Data Access Components (Windows DAC) 6.0 is included in Windows Vista. It is not distributed separately and cannot be redistributed.
    Found this text: HERE

    So only option left to fix a WDAC/MDAC problem in Vista, is to do a reinstall of your OS.
    Antec P182 / Coolermaster Silent Pro 600W Modular / MSI Z77A-GD65 / Intel Core I7-3770K- 3.5 Ghz / Corsair Vengeance LP 8GB DDR3 1866 MHz / Asus Radeon 7970 - 3GB DDR5 / OCZ Vertex2 120 GB / WD 1 TB - 5400-7200rpm (2x) / LG BH10LS38 Blue-ray re-writer / Hauppauge HVR2200
    Reply With Quote Reply With Quote  
  8. 25-02-2012 07:36 AM #8
    mikepitches
    mikepitches is offline Junior Member (Customer) mikepitches is on a distinguished road
    Join Date
    Feb 2012
    Posts
    5

    Default Re: Fatal Database Error

    Thanks Yisc (I think), not the solution I wanted, but I seemed to stumble across the same things online...
    Reply With Quote Reply With Quote  
  9. 26-02-2012 07:42 AM #9
    Grayfox
    Grayfox is offline Senior Member (Customer) Grayfox is on a distinguished road
    Join Date
    Nov 2009
    Posts
    113

    Default Re: Fatal Database Error

    You can do this SFC /SCANNOW in a CMD prompt(run as admin) and it will repair any damaged windows files.

    It may fix your issue.
    Reply With Quote Reply With Quote  
  10. 26-02-2012 06:26 PM #10
    mikepitches
    mikepitches is offline Junior Member (Customer) mikepitches is on a distinguished road
    Join Date
    Feb 2012
    Posts
    5

    Default Re: Fatal Database Error

    Hi Grayfox

    That was the only thing I hadn't done, just completed it now, no joy unfortunately...

    Thanks.
    Reply With Quote Reply With Quote  
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Forum Rules