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  1. 24-02-2012 10:45 AM #1
    mikepitches
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    Default Fatal Database Error

    Hi all

    Hope someone can help...

    Experiencing problems with my install of WinTV 7, using the WinTV HVR1110 PCI card model with Vista Ultimate (SP2)

    Suggestions tried from Hauppage colleagues today (Friday):

    Uninstall ALL related software
    Turn off PC, remove WinTV card
    Reboot
    Re-Install software, run…

    No good

    Uninstall ALL related software
    Turn off PC, remove WinTV card and swap to spare PCI slot – did so with Bluetooth card
    Reboot
    Re-Install software, run…

    Still have exactly same problem as shown in image.

    In both cases, new software requests original CD to be available – it is and is used.

    Computer is custom-built approx 6years ago. Quad processor, 4GB RAM.

    A support chap seemed to think my ODBC database is corrupt?

    Thanks for any assistance !

    Mike
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  2. 24-02-2012 03:09 PM #2
    TheNewGuy
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    Default Re: Fatal Database Error

    It does sound like some something has gone wrong with the database, or Window's data access components on your machine, but zip and attach your log.txt and I'll see if it offers any further clues.
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  3. 24-02-2012 03:16 PM #3
    mikepitches
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    Default Re: Fatal Database Error

    Thanks, not entirely sure where I'd find the log files, but I've attached what I think...?
    Attached Files
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  4. 24-02-2012 03:39 PM #4
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    Mr X
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    Default Re: Fatal Database Error

    see my signature on how to get logs
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

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  5. 24-02-2012 04:12 PM #5
    mikepitches
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    Default Re: Fatal Database Error

    Hi

    Unable to generate logs for this problem as the WinTV program itself doesn't load. I've tried looking for the logs mentioned, but no success...
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  6. 24-02-2012 05:20 PM #6
    TheNewGuy
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    Default Re: Fatal Database Error

    I would have thought it had made it far enough to generate a log.txt file.

    Either way, I'm suspecting the problem is your Window's database access components are broken. I'm not sure exactly what you'd need to do to fix it though. In XP you could reinstall MDAC (Microsoft Database Access Components), but I'm not sure if you can do this on Vista/Win7.
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  7. 24-02-2012 05:51 PM #7
    Yisc
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    Default Re: Fatal Database Error

    Windows Data Access Components (Windows DAC) 6.0 is included in Windows Vista. It is not distributed separately and cannot be redistributed.
    Found this text: HERE

    So only option left to fix a WDAC/MDAC problem in Vista, is to do a reinstall of your OS.
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  8. 25-02-2012 07:36 AM #8
    mikepitches
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    Default Re: Fatal Database Error

    Thanks Yisc (I think), not the solution I wanted, but I seemed to stumble across the same things online...
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  9. 26-02-2012 07:42 AM #9
    Grayfox
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    Default Re: Fatal Database Error

    You can do this SFC /SCANNOW in a CMD prompt(run as admin) and it will repair any damaged windows files.

    It may fix your issue.
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  10. 26-02-2012 06:26 PM #10
    mikepitches
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    Default Re: Fatal Database Error

    Hi Grayfox

    That was the only thing I hadn't done, just completed it now, no joy unfortunately...

    Thanks.
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