PLEASE NOTE : These are the Community Forums (user-to-user), the Hauppauge team try to assist as time allows. Please use the email or telephone support if necessary as their tickets have priority!


+ Reply to Thread
Results 1 to 9 of 9

Thread: WinTV won't run

  1. 05-11-2011 11:03 PM #1
    bsaucer
    bsaucer is offline Junior Member (Customer) bsaucer is on a distinguished road
    Join Date
    Dec 2010
    Posts
    6

    Default WinTV won't run

    I'm trying to start my WinTV program so I can watch TV, but it won't run when I double-click the icon. I see the process in the task manager, but no window comes up. I purge the running process and run it again, but same result. I have Win 7 Ultimate 32 bit, HVR 1600.
    Reply With Quote Reply With Quote  
  2. 06-11-2011 07:43 AM #2
    Mr X's Avatar
    Mr X
    Mr X is offline Moderator (UK) Mr X is on a distinguished road
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: WinTV won't run

    can you post your log.txt please?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online
    Reply With Quote Reply With Quote  
  3. 06-11-2011 07:45 PM #3
    bsaucer
    bsaucer is offline Junior Member (Customer) bsaucer is on a distinguished road
    Join Date
    Dec 2010
    Posts
    6

    Default Re: WinTV won't run

    The instructions given for opening the logs directory require running the application. My application won't run. Where on my hard drive will I find the logs directory?
    Reply With Quote Reply With Quote  
  4. 06-11-2011 07:49 PM #4
    TheNewGuy
    TheNewGuy is offline Administrator TheNewGuy is on a distinguished road
    Join Date
    Jul 2008
    Posts
    1,177

    Default Re: WinTV won't run

    You'll find them in C:\Users\Public\WinTV\Logs
    Reply With Quote Reply With Quote  
  5. 06-11-2011 08:31 PM #5
    bsaucer
    bsaucer is offline Junior Member (Customer) bsaucer is on a distinguished road
    Join Date
    Dec 2010
    Posts
    6

    Default Re: WinTV won't run

    Is this what you need?
    Attached Files
    Reply With Quote Reply With Quote  
  6. 07-11-2011 08:40 AM #6
    Mr X's Avatar
    Mr X
    Mr X is offline Moderator (UK) Mr X is on a distinguished road
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: WinTV won't run

    ok please try uninstalling WinTV v7 and install the latest CD 2.4d web download.

    Thanks
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online
    Reply With Quote Reply With Quote  
  7. 22-12-2012 06:03 AM #7
    mbagshaw
    mbagshaw is offline Junior Member (Customer) mbagshaw is on a distinguished road
    Join Date
    Jul 2012
    Posts
    4

    Default Re: WinTV won't run

    I have the same problem. I open WinTV 7 today using the icon and get the startupup logo, but the screen goes blank and I don't see WinTV. WinTV Extend on the iPhone does the same thing - I hit the App icon but nothing happens. The card itself is working fine using another replication [XBMC an MediaPortal]. Did this ever get fixed? I am using wintv7_cd_2.6c. Log files attached. Windows 7 Ultimate edition on the 64-bit machine.
    Attached Files
    Reply With Quote Reply With Quote  
  8. 09-02-2013 10:28 PM #8
    nectario
    nectario is offline Junior Member (Customer) nectario is on a distinguished road
    Join Date
    Feb 2013
    Posts
    1

    Default Re: WinTV won't run

    I am having the same issue. I have installed latest drivers and software, and WinTV won't run. Driver seems to be recognized and without warnings.
    Reply With Quote Reply With Quote  
  9. 12-02-2013 03:07 AM #9
    mbagshaw
    mbagshaw is offline Junior Member (Customer) mbagshaw is on a distinguished road
    Join Date
    Jul 2012
    Posts
    4

    Default Re: WinTV won't run

    I ended up getting this working, but only after I installed Windows 8 (I suspect a fresh install of Windows 7 might also have worked). I'd have to say I am not impressed with the way WinTV is distributed and installed (Hauppauge must be the only software company left on earth that insists on distributing its software on CD!). The total silence from Hauppauge technical support to this and it seems many other questions also doesn't impress me.
    Reply With Quote Reply With Quote  
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Forum Rules