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  1. #1
    Join Date
    Aug 2008
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    Default 1.3c Audio Stuttering & HD Aspect Ratio

    Since installing 1.3c I've noticed that audio stuttering happens much more quickly than it did before. After just a few minutes.

    I haven't tried recording it, but previous incarnations of the same problem - albeit after a much longer period of normal audio - didn't get recorded.

    Is this a known issue? If so, how do I resolve it?

    The problem with HD Aspect Ratio has always been there, but essentially I need to set it to "auto" manually. Can this be set permanently to auto, or would that cause an issue with non-HD channels?



    Thanks.

  2. #2
    Join Date
    Aug 2007
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    3,497

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    can you post a log.txt of the HD Aspect Ratio issue please?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

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  3. #3
    Join Date
    Aug 2008
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    2

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    Hope this is sufficient, let me know if it isn't.

    At the end I change the aspect ratio manually by using the "Right Click - Aspect Ratio - Auto" method. But selecting "Fill" works just as well.

    It works the same in either windowed or full-screen mode.

    I moved from BBC News (properly displayed in wide-screen) to BBC HD - which displayed with black bars along the sides, which would appear to be a stretched 4:3 or, possibly, 16:10. The TV is a 16:10 FullHD 1080P type.

  4. #4
    Join Date
    Aug 2007
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    3,497

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    For some reason it thinks BBC HD is broadcasting at 720x480.

    If you press Control + D - what resolution is shown?

    Do you have the Arcsoft Decoder you could try rather than the PowerCinema one?

    TheNewGuy may have some more input on this also

    2010-04-01 17:05:39.897 [DEBUG] Source Aspect Ratio: 720x480
    2010-04-01 17:05:39.897 [DEBUG] Setting display rect: 0.078750,0.000000,0.921250,1.000000
    2010-04-01 17:05:48.355 [DEBUG] Source Aspect Ratio: 16x9
    2010-04-01 17:05:48.355 [DEBUG] Setting display rect: 0.000741,0.000000,0.999259,1.000000
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  5. #5
    Join Date
    Aug 2008
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    2

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    1440 x 1080.

    If you mean the decoder for H.264, then I have the Cyberlink one, but that gives no picture at all on any channel!

  6. #6
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    Your currently using:

    2010-04-01 17:05:39.747 [DEBUG] - PCM H.264/AVC Decoder

    I wondered if you had the one we supply ArcSoft Video Decoder , it might be the decoder causing the issue perhaps
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  7. #7
    Join Date
    Aug 2008
    Posts
    2

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    That's correct.

    I have the original disk that came with the card, if it's on there.

    Problem is, I also have ArcSoft's Total Media Theatre and that hasn't installed the H.264 decoder such that it can be found by WinTV.

    How do I install it individually, or copy it to somewhere it can be found and utilised?

  8. #8
    Join Date
    Aug 2008
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    2

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    bump

  9. #9
    Join Date
    Aug 2007
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    3,497

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    Your original disc was a PowerCinema CD right? If so you won't get the ArcSoft Decoder.

    TheNewGuy can confirm my thinking on this issue.
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  10. #10
    Join Date
    Aug 2008
    Posts
    2

    Default Re: 1.3c Audio Stuttering & HD Aspect Ratio

    That's right. So how do I go about fixing these issues?

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