PLEASE NOTE : These are the Community Forums (user-to-user), the Hauppauge team try to assist as time allows. Please use the email or telephone support if necessary as their tickets have priority!


Results 1 to 5 of 5
  1. #1
    Join Date
    Aug 2009
    Posts
    3

    Default This version of Win TV can only be used with European DVB boards. CD 1.3c

    Hello!

    I have tried to install the new cd 1.3c, but when the installation of win tv 7 starts, the next error is displayed:

    "This version of Win TV can only be used with European DVB boards."

    I have a Dell with a NOVA DVB-T card, and I live in Spain.

    What could be the problem?

    Thanx!

  2. #2
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: This version of Win TV can only be used with European DVB boards. CD 1.3c

    what model product do you have? (i.e 5 digit code on the side of the board)

    can you post up the C:\program files\wintv\wintv7\wintv7.log if there is one
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  3. #3
    Join Date
    Aug 2009
    Posts
    3

    Default Re: This version of Win TV can only be used with European DVB boards. CD 1.3c

    Hello Mr. X!

    This is what I can read in the log from the previous cd version:
    Model Detected was: 18109

    Hope this help!

  4. #4
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: This version of Win TV can only be used with European DVB boards. CD 1.3c

    Ah right, yes this model isn't in the model list for WinTV v7. Dell supply their own app with this board.

    Did you purchase a copy of WinTV v7?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  5. #5
    Join Date
    Aug 2009
    Posts
    3

    Default Re: This version of Win TV can only be used with European DVB boards. CD 1.3c

    No, I didn't purchase anything appart from the laptop itself.

    I thought I could use the software, provided that I bought the hardware, but from what you say it seems that the case for Dell is special...

    So, no WinTv7 for me, is it?
    Anyway I can download every CD to update the drivers...

    Thanks anyway!

Similar Threads

  1. Can't get Extend working
    By CTho9305 in forum WinTV v7 / 7.2
    Replies: 3
    Last Post: 16-01-2011, 06:11 PM
  2. Hvr-1300 Problem
    By tousisd in forum Fixed / FAQ
    Replies: 9
    Last Post: 06-02-2010, 09:04 AM
  3. 1.2 hangs on TitanTv "Watch"
    By Mikerla in forum WinTV v7 / 7.2
    Replies: 17
    Last Post: 06-09-2009, 09:52 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts