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  1. #1
    Join Date
    Mar 2010
    Posts
    17

    Default No sound and no picture in WinTV7

    Why am i not getting any sound and picture in WinTV7 ???

    Please look through the log and give me a answer.

    Running Windows 7 Ultimate 64-bit.

  2. #2
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: No sound and no picture in WinTV7

    What card do you have?

    In normal mode or game mode?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

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  3. #3
    Join Date
    Mar 2010
    Posts
    17

    Default Re: No sound and no picture in WinTV7

    WinTV-Ministick-HD

    Normal mode

  4. #4
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: No sound and no picture in WinTV7

    if you make a small recording, can you play it back in say VLC?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  5. #5
    Join Date
    Mar 2010
    Posts
    17

    Default Re: No sound and no picture in WinTV7

    I can play it back yes, but its black and no sound.

  6. #6
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: No sound and no picture in WinTV7

    If you run the Hauppauge Signal monitor - whats the Signal Strength like?

    What country are you in?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  7. #7
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: No sound and no picture in WinTV7

    Is it any better if you set this registry key and is this on all channels?


    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hauppauge\ WinTV7
    EnableCI=0
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  8. #8
    Join Date
    Mar 2010
    Posts
    17

    Default Re: No sound and no picture in WinTV7

    Nope, still blank

    And i tested a channel that doesnt need the CI interface.

  9. #9
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: No sound and no picture in WinTV7

    How about the signal strength, what does that show?

    How about installing CD 1.3c I just posted, see how you get on with that.
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  10. #10
    Join Date
    Mar 2010
    Posts
    17

    Default Re: No sound and no picture in WinTV7

    Im using 1.3c

    Signal strength is on green and full.

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