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  1. #1
    Join Date
    Sep 2009
    Posts
    4

    Default Capture plugin for the USB device failed (Out of date PSISDECD.DLL)

    I am using a, nova T usb2 running wintv version 7.2.

    Have had the program running fine for ages but after one of the last updates the tv will stop and the windows message comes up

    'Capture plugin for the USB device failed'

    the program does not crash so I press live tv again and the tv buffers and starts again then tv stops, and so on.
    I have the latest divers and software. I have also uninstalled and tried my previous known working version using hwc clear.

    Does anyone have any ides for what to try next

    Cheers

  2. #2
    Join Date
    Dec 2007
    Posts
    998

    Default Re: Capture plugin for the USB device failed

    Is this Windows XP SP3?

  3. #3
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: Capture plugin for the USB device failed

    Post up the minidump please.

    Try it on CD 1.2a also
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

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  4. #4
    Join Date
    Sep 2009
    Posts
    4

    Default Re: Capture plugin for the USB device failed

    Thanks for replies.

    I am using winxp with sp3.

    Just installed 1.2a and problem still occurs. Within about two minutes of watching.

    I also receive a message while installing:

    C\WINDOWS\system32\MSDvbNP.ax is
    below the minimum required.
    Current version: 6.5.1.900
    Would you like wint tv to repair?

    I saw thins on another thread and replaced the file manually from the sp3 folder but doesn't seemed to have changed anything. Not sure what this has to do with anything but thought I would mention it.

    Here are the minidumps. I put the one from the latest version as well.

    Cheers.

  5. #5
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: Capture plugin for the USB device failed

    that would definately cause issues

    what version of psisdecd.dll do you have in C:\windows\system32 also?
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  6. #6
    Join Date
    Sep 2009
    Posts
    4

    Default Re: Capture plugin for the USB device failed

    version 6.5.1.900

  7. #7
    Join Date
    Aug 2007
    Posts
    3,497

    Default Re: Capture plugin for the USB device failed

    this is no good. IT's really out date and is causing the crashes.

    See the various thread in here for how to replace with a correct version:

    http://www.hauppauge.co.uk/board/forumdisplay.php?f=92
    Click here to see how to capture the right logs files for your problem for WinTV v7. You MUST attach logs files for us to effectively help you.

    http://www.hauppauge.co.uk/forum/showthread.php?22310

    This forum is User -> User support only. It is a supplement to Phone/E-mail Support. This forum is not monitored by Hauppauge Technical Support. If you require official Technical Support / Customer Service / Pre-Sales please CALL on 020 3405 1717 (UK) or if you are not located in the UK contact numbers are here:

    http://www.hauppauge.co.uk/site/contact/contact_us.html or e-mail: http://www.hauppauge.co.uk/site/supp...upcontact.html

    Keep up to date with Hauppauge news online

  8. #8
    Join Date
    Sep 2009
    Posts
    4

    Default Re: Capture plugin for the USB device failed

    This has worked!

    I had to replace the psisrndr.ax file from my own
    C:\WINDOWS\ServicePackFiles\i386 folder.

    And to do this had to stop some of the processes in task manager as it was already in use.

    Is this a healthy way to update the file? Working anyway.

    Thanks alot for your help.

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