No signal

[Lightning]

Where do I start . . .

I am running Windows Vista x64 (new machine)

I have 2 cables 1) an analogue TV aerial cable from a roof top aerial & 2) a sky cable running from Ext socket on sky + box through eye into Win Tvcard.

On both synario's loaded all drivers and software from disc supplied, in item 1 it finds 5 channels and in item 2 finds 1 channel (68) when you go to watch the channel it comes up buffering, you wait about 10 seconds and it comes up with no signal.

To test i have plugged each aerial cable in turn into the rear of a tv or another PC with a TV card built into it then i get 1) 5 channels, all with pictures, and 2) 1 channel, with picture, which then i use the sky remote and the eye for all other sky channels.

I have had assistance from a Hauppager technical support and done the following :-

Downloaded the latest WinTV 7 software from the www.hauppauge.co.uk - Drivers 2.124.27191.1


As admin run cmd

cd\windows\SysWOW64


then run

“regsvr32 psisdecd.dll”


Tried to open WinTV but still experiencing the same problem.


I then did the following


1 - uninstall everything (drivers and software, hcwclear.exe)

2 - restart pc

3 - install drivers (HcwDriverInstall.exe)

4 - install WinTV (Setup.exe)

5 - After installation close all processes WinTV

6 - Click Start menu of windows and run type in "cmd" and press OK

Type:

From the C:\


CD\ Program Files\WinTV\TVServer


Typed in the following pressing return / enter after each entry.

CaptureBase.exe -regserver

CaptureGenPCI.exe -regserver

CaptureGenUSB.exe -regserver

HauppaugeTVServer.exe -regserver

7 - restart pc

8 - open WinTv7



And after all that it still didn't work !!! :( :( :(

Any help to get this hardware / software working as it should would be greatly appreciated.


Thanks


Paul

[Mr X]

try deleting

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hauppauge\ TVServer
"AnalogMux"

reboot and retry

[Lightning]

Hi Mr X

Have deleted key as advised but still no signal

Thanks,

Paul

[Lightning]

Sorry, forgot to mention I did switch off and restart aswell,

[Mr X]

what about deleting the other reg key in there

"CaptureVBI"

[Lightning]

Thanks for you help but still have no picture, if i can't get this resolved today then I will return it to supplier for refund as been on this for a few days now and getting very frustrating, not to mention time consuming.

[cdldt]

What graphics card do you have? Are the graphics card drivers installed?

What TV card do you have? HVR-1300?

[Lightning]

Hi,

Graphics card is Nvidia Quadro 256mb and the TV card is HVR 4000

All drivers seem to be installed correctly

Regards

Paul

[cdldt]

Just so I'm clear, you've downloaded the full WinTV7 1.2 package ("CD Download") from the Hauppauge site, and not just the latest driver?

[Mr X]

have you tried disconnecting the Sky Eye cable in case the card doesn't like the voltage it uses?

Does it work then? i.e. just with the standard aerial plugged in?

[Lightning]

To confirm, package downloaded aswell as latest driver.


Have tried the aerial both without the eye and 'TV' aerial and still get the same, buffering and then no signal

[Mr X]

Does it work in any other apps?

[Lightning]

Morning,


Sorry for delay in responding i have been off work sick.

I can confirm that i have tried both normal aerial and sky aerial and get the same problem with both.

I have downloaded the software '1.2' from the website together with the latest drivers.

Everything seems to work correctly , the tuning etc etc but as soon as you select channel it says it is buffering and then it comes up with no signal

Many thanks,

[Lightning]

Sorry just realised i have responded to the post on bottom of page 1, doh.

I have not tried to use it in any other apps, i do not have media centre, what other apps can i run it in ?

I do have windows media player, is this any good ?


Regards,

[Mr X]

Did you mean you tried 1.2A?

If not try CD 1.2A

[Lightning]

Hello,

I have downloaded and installed the lastest software. Plugged inthe roof aerial, it has scanned and found the 5 terrestrial channels. When the TV goes live it bufferers and then . . . . No signal :(

Attached log file for info.

Regards,

Paul

[Mr X]

This is fixed in CD 1.3 out early Jan